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CASE STUDY: CROSSFIT PORT CLINTON

Background

CrossFit Port Clinton, located in Port Clinton, OH, is a community-driven gym dedicated to helping people of all ages, body types * ability levels improve their physical, mental, and emotional well being. Before partnering with us, they were committed to supporting local businesses but faced challenges in keeping their apparel offerings fresh and engaging.

Challenge

CrossFit Port Clinton previously worked with a local vendor, which was great for supporting local business. However, the lack of new designs led to a decline in member engagement with purchasing apparel. Additionally, the manual process of counting and placing orders for each member consumed countless hours that could have been spent coaching and supporting their team.

Decision to Switch

The need for fresh designs and a more efficient process drove CrossFit Port Clinton to seek a new solution. The time spent on managing apparel orders was cutting into valuable time for coaching and employee support.

Discovery and Initial Impressions

CrossFit Port Clinton discovered us through Facebook, and while they were initially apprehensive about the speed and ease of the process, their concerns were quickly alleviated.

"The process is super simple, and I would highly recommend it. As with any change, I was a little apprehensive about how quickly we would receive our order and how seamless the process would be. It was super seamless. Matt is EXTREMELY communicative, responds extremely timely, and was very helpful with my multiple questions!"

Improved Apparel Process

Since partnering with us, CrossFit Port Clinton has streamlined their apparel process, resulting in happier members and significant time savings.

"I would like to see keeping members happy with consistent orders! The process saves SO much time. All of the orders come individually wrapped with names on them, and the samples were amazing!"

Recommendation

For other gyms considering our services, CrossFit Port Clinton has one clear message:

"Do it! It saves SO much time. All of the orders come individually wrapped with names on them. The samples were amazing! Just do it!"

Conclusion

By partnering with us, CrossFit Port Clinton has revitalized its apparel offerings and significantly reduced the time spent on order management. Their members are happier with consistent, fresh designs, and the seamless process has allowed the gym to focus more on what they do best—coaching and supporting their community.