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Seven Years of the Apparel Plan: Lessons Learned

It's been about 7 years since we launched our Apparel Plan service. If you don't know what this is, here is a quick summary: A plan to help keep you on track with apparel throughout the year so you never miss a project.
General Thoughts and Lessons Learned
  • Apparel Plans Still Work: Gyms on an apparel plan sell 30% more apparel than those who are not on a plan.
  • A Culture of Apparel: The gyms and businesses you admire have a strong apparel game. It is not a coincidence that the gyms that have a strong apparel game are also the most consistent when it comes to these projects.
  • Consistency is Key: Consistency=results. You have to build a culture of apparel. The only way to do that is to regularly offer apparel for members to buy.
  • Leave Apparel Design to the Professionals: Gym owners are understaffed and stretched super thin. With the staff you do have, you do not want them wasting time on creating, designing, and managing apparel. This is your vendor's responsibility. Your staff has much more important things to do than design apparel.
  • Trust the Vendor: Allow yourself to be served. If you're on this plan, it allows us to become an extension of your team. We'll reach out proactively, show you design ideas, make recommendations, and facilitate this process more for you.
  • Change the Mindset: Ask yourself honestly "is my current vendor serving me best"....Regardless of how nice they are, they're local, it's my cousin's best friend from high school!, and the worst one..."they're a member of my gym. I can't switch!". Apparel becomes a nightmare when you're doing someone else's job for them.
  • Focus on What Matters: Free up your focus for things that matter to you. Simply, when we touch base with you about your Summer order, it's time to focus on that. No need to worry about the in-between time. Have confidence knowing we're on top of it and you don't need to worry about it.
The goal of our apparel plan is to provide a free planning tool to pitch in and help gym owners get more ton for no extra fees or costs. If you're interested in booking an apparel plan with us, there is no cost to do so. The call takes less than 10 minutes. Book a call here.

Effective Hourly Rate of Apparel Projects

The price is the dollar amount you see on the invoice. It is the easiest and simplest way to interpret how much something "costs".

Often times, we fail to take into account the invisible costs of doing things. While this type of accounting for every little thing in your life would be exhausting, you should build and develop awareness about the true cost of services and products offered by your business.

How do you figure out your effective hourly rate for apparel?

Based on my calculations, if you're working with Forever Fierce, your EHR should be $500-1,000 per order. I estimate that you should spend no more than 2 hours total on this entire experience per order. If you're spending more than 2 hours of "time on task" for apparel, something is wrong and we need to fix that.

I am going to walk you thru this exercise.

Forever Fierce
Task
Time/Cost
Notes
Design phase
30-45 minutes
This will be the most time intensive part. There will be back and forth and edits needed on a design. What drags this part out is trying to please everyone with the design. If you open this up for "member feedback/voting", you are asking for a nightmare. Trust the templates we have for clients. They are proven and have had a great success rate of meeting the minimum order and getting an order together.
Receiving Samples
5 minutes
Simply open the box and make a quick post that sizing samples are available at the front desk. We send these samples for free and we have a decade of experience of picking and recommending the right garments.
Preorder process
5-30 minutes
I will give you the game plan and marketing template. This saves you 1-2 hours of time. If you're running the preorder yourself, you should set aside 10-20 minutes per day for billing. If we're doing a webstore for you, all you have to do is make an announcement that the preorder is live.
Confirming the order
5-10 minutes
Simply confirm the totals in the document we send you and pay the invoice.

Total time: High estimate: 1.5 hours, low estimate: .75 hours

Example profit per order: $750

Orders for the year: 4

Profit: $3000

End of Year Effective Hourly Rate High End Time Estimate: $3000/ 6 hours= $500 per hour

End of Year Effective Hourly Rate Low End Time Estimate: $3000/ 3 hours= $1000 per hour

But what about that local guy? What is the true cost of working with them?

Other Vendors
Task
Time/Cost
Notes
Design phase
2-3 hours
You message them about an apparel order and they ask "well what do you want". You're not sure so you task your spouse or gm with researching a design idea. They wind up messing around on canva way too long and present you with a design that you're underwhelmed with. So you decide to hop on social media and just copy what another gym is doing and send it to the vendor. It takes them a week to get back to you with a mock up and you're now a week behind schedule.
Receiving Samples
1 hour
The local guy doesn't really get the fitness space. He shows you a bunch of garments that don't really fit what your people are looking for. So you hop on a facebook group and ask what garments people are using. Then you need to go on Amazon and order the garments because the local guy doesn't send samples for free.
Preorder process
2-4 hours
There is no gameplan. You have no idea what to do, how to pitch this, or best practices for running an apparel order. You build all the marketing templates yourself. You schedule them on your own. You jump back on social media to see if anyone has a process for running a preorder effectively. You give up. The advice is all over the map. You launch it and pray this is the right way of doing things.
Confirming the order
1-2 hours
Your preorder process wasn't very organized and you have to cross check your texts, emails, and facebook pages to ensure you took down everyone's order. You think you did it right but you're in the middle of a workout and you just remembered you forgot to write down Sally's order when she told it to you the other day. You forgot what she told you and you're mad at yourself for misremembering it. It wrecks your workout and now you're annoyed the rest of the day. You finally place the order and hope you got everyone's order down.

Total time: High estimate: 10 hours, low estimate:6 hours

Example profit per order: $1000 (lets say someone has us significantly "beat on price")

Orders for the year: 4

Profit: $4000

End of Year Effective Hourly Rate High End Time Estimate: $4000/ 40 hours= $100 per hour

End of Year Effective Hourly Rate Low End Time Estimate: $4000/ 24 hours= $166 per hour

As you can see, invisible costs will eat you alive. The best way to improve your profitability and buy back your time is to work with experts and vendors who take things off your plate. You need to avoid working with vendors where you're essentially buying yourself another job.

Yes, you may save a couple bucks up front but the real math will make this abundantly clear who is the better vendor.

Stop Tweaking. Start Executing.

My goal in year 1 for all clients is to help them develop a game plan for running apparel orders. There is a formula to this process. Every gym is a little different. While we have a framework for success, there are some details and factors specific to each community that we need to discover to make this a success.

Here are experiments and tweaks worth your time:

Incentives: Tweak and tinker with your incentives. Is it cheaper if someone preorders apparel?

Deadlines: Does your gym do best with shorter or longer deadlines?

Social proof: What social proof ideas can you come up with to encourage people to buy?

Designs: Try classic logo designs, try unique and different designs. Which sell best?

Marketing: Which marketing messages got the best response? Text? Announcement before and after class? This is much easier to track than you think.

 

Here are a list of experiments NOT worth your time:

Offering more designs- More designs=less sales. There are a handful of gyms that defy this rule. I can count them on one hand. Do not waste your time offering multiple designs in one order. It rarely works out.

Print on demand online stores- These stores are a waste of time. There is nothing compelling about something available 24/7/365. Those stores suffer from a variety of issues but the main issues are lack of originality with designs, long lead times, and poor quality.

Creating your own designs- Thinking fiverr or your GM on canva designing something is not going to fix your sales problem. Paying your staff to do apparel designs is a waste of your money. If your vendor has the capabilities to do artwork, there is no reason to pay your staff to do this. Similarly, going on a freelance site and paying someone to do artwork also falls in the same category. Most of the time, the artwork is not print friendly and needs a complete overhaul prior to printing.

So in summary: Work with your vendor to formulate your game plan. If your vendor does not offer this or is not helpful in this area, find a new vendor.